Blossm Support

Need help with Blossm? Email us at contact@aelotech.com and we'll get back to you within 1–2 business days. Please include your iPhone model and iOS version if something isn't working.

My alarm didn't ring

Make sure notifications are allowed for Blossm (Settings › Notifications › Blossm), that your ringer volume is up, and that Focus / Do Not Disturb isn't silencing it. Open Blossm once after updating iOS so your alarms are re-armed.

Restore a purchase

Subscriptions are tied to your Apple ID. On the paywall, tap Restore. If you signed in with Apple, Google or email, sign in again from the welcome screen (“Already have an account? Log in”) to restore your streak too.

Cancel or change a subscription

Subscriptions are managed by Apple. On your iPhone open Settings › [your name] › Subscriptions › Blossm. Cancel at least 24 hours before the renewal date (or before your free trial ends) to avoid being charged. Refunds are handled by Apple at reportaproblem.apple.com.

Delete your account and data

In Blossm open Settings › Delete account and data. This permanently removes your account and cloud backup. Deleting your account does not cancel an App Store subscription — cancel it in Settings as described above.

Camera and microphone

Some routine steps (like the morning pose, squats and spoken affirmations) use the camera or microphone to check you completed them. This happens on your device — no photos, video or audio are uploaded. See our Privacy Policy.